Telecom giant Airtel faced a major outage today, leaving thousands of customers struggling to make calls or use mobile internet services. The disruption began around 3:30 PM IST and quickly triggered a flood of complaints across India.
What Happened
Many Airtel subscribers reported that they were unable to make or receive calls, send SMS, or even access internet data. Tracking platforms noted that about 3,600 users were directly impacted within the first few hours of the outage.
- 71% of users complained about problems with voice calls.
- 15% reported mobile internet issues.
- 14% said their phones were showing no signal at all.
User Reactions
Frustrated customers took to social media to share their experiences. Several posts mentioned that the network was down for more than an hour in certain areas, with both calls and messages completely failing.
Typical complaints included:
- “Is Airtel down in Delhi? Facing calling issues for over an hour.”
- “Messages and calls are not working, even mobile data is unstable.”
Official Response
As of now, Airtel has not issued any formal statement regarding the cause of the outage or when services will be fully restored. The telecom circles or regions most affected have also not been officially identified.
What to Expect
Network outages of this scale usually arise from technical glitches, fiber cuts, or system upgrades. Until Airtel provides clarity, customers may continue facing disruptions in calling and data services.